Tornado Watch: Assessments for Student Retention

As a resident of tornado alley, there is a summer tradition of dusting off the Twister DVD while scanning the afternoon skies for possible wall clouds. The film takes place in Oklahoma, but was filmed near my current home in central Iowa. The story follows a team of meteorological students and scientists as they attempt to place weather sensors in the path of a tornado to measure readings inside of the storm. After many failed attempts, injuries, and even fatalities, our protagonists successfully launch the sensors and save humanity. Err, save their research. As the flick can also be caught at least three times a week on cable during the summer, I catch up on all of my favorite lines.

Jo: [cow flies by in the storm) Cow.
[cow flies by in the storm]
Jo: ‘Nother cow.
Bill: Actually, I think it was the same one.
Watching the segment as the sensors rise into the F-5 tornado and begin generating data, I am reminded of our students, particularly those in the first-year. If we could read their minds and extrapolate the whirlwind of thoughts and emotions, surely we could develop better methods for student success and retention. Fortunately, there are a variety of assessments to assist in this process.

The College Student Inventory™ (CSI) from Noel-Levitz allows students to answer questions regarding their strengths and challenges before they even arrive on campus. I ask my incoming students to complete this assessment after summer orientation and use the information to frame our beginning of the year 1:1 appointments. The student and advisor reports are handy for discussion and the group summary reports provide great information for planning our first-year seminar course and programming topics.

MAP-Works® offers a similar tool to discover student transition issues early in the semester. Students develop a personal profile based on their initial campus experience that is measured for potential barriers to success. A web-based report is generated immediately for students and faculty or staff advisors that compares with all first-year students on our campus. Campus resource services are suggested where needed.

The Myers-Briggs Type Indicator® (MBTI®) helps demonstrate theory that there are distinct patterns to individual psychological types even though persons exhibit these patterns in different ways. Helping students to understand their type preferences and how they affect personal learning styles provides a common ground for understanding differences and the transition to college. I provide an MBTI learning styles assessment for each student in our first-year seminar each fall. Students do not always grasp the type concept, but do find meaning from discussion of the transition to university style learning.

It is common knowledge among student affairs practitioners that students enter the college or university with varying degrees of emotional intelligence. Additionally, those familiar with retention issues will cite non-academic challenges as the frequent impetus for student attrition. Assessing emotional intelligence using the EQ-i® allows students to see potential areas for growth that may enhance adaptation and coping skills leading to academic achievement. I find the EQ-i particularly helpful for students seeking direction in their academic or life plan.

While no assessment tool can foresee every difficulty faced by our students on the path to graduation, I have found these tools to be helpful for communication, planning, and advising. Not a certified MBTI or EQ-i user? Check with your human resources office for recommendations.

Have you tried these assessments? Other tools you suggest?

Enjoyed Twister and need a good summer read? Check out The Stormchasers.

Decision Making in Student Affairs

I was approached last week by one of our peer mentors who had scheduling difficulties with leadership responsibilities he had in other organizations. As the discussion progressed, my graduate assistant and I listened, nodded, and were ready to address how we could work with the student to find some scheduling middle ground. To our surprise, the student felt it was best that he resign from his position. I could tell he had given this a lot of thought, so I confirmed his intent, thanked him for his candor, and upon his departure, immediately jumped into action.


“Pull the updated course schedules of all peer mentors,” I quickly instructed a student assistant as I began scrolling through my cell phone numbers to contact the student’s co-leader. While schedules were being printed, I sent a text to the co-leader for a meeting after her classes. As I dashed between offices, checking class time availability and sending text replies, I stuck my head back in the door of my office where my graduate assistant was still seated.

“Do you want to sit down and process this so we can decide what to do,” he asked?

Sandy McMullen addresses questions like these over at Personality Plus in Business. Sandy, an artist and consultant, shares that the MBTI decision making functions of Thinking and Feeling have equal worth even though the quick deciding “Thinkers” are frequently valued in the workplace. She discusses the linear, logical processes utilized by those with the Thinking preference are in contrast to the more subjective review of values and merits required for those with a Feeling preference. Recognizing and using both of these processes can actually benefit our decision making.

Acknowledging that my graduate assistant was using his Feeling preference and was still in processing mode, I took a few steps back to invite a discussion as to what our next steps should be, even though, with my Thinking preference, I had already arrived there. We were able to have a good chuckle over viewing our preferences “in action”.

What does your decision making function look like?

It’s nine o’clock on a Saturday, the regular crowd shuffles in…

It’s the last full day of APTi 2009, the conference for all things MBTI related. I have an early flight tomorrow and even with my clear preference for extraversion and love for all things social related, I am exhausted and focused on my auxiliary introverted intuiting (read: quiet down time).

Preparing for a travel day, I headed for the hotel gift shop to stock up on granola bars. Not wishing to navigate the crowded lobby again, I snuck up the back way through the conference floor to my elevator. Navigating the now deserted hallways of the conference area I was startled by the loud music I hadn’t noticed earlier over the din of our crowded meetings. Turning the corner to the elevator I discovered it was not some lame recording but rather a fellow conference attendee, playing his heart out on the grand piano tucked into the corner. I could not tell who it was or read the name tag as I peeked into the room. Not wanting to disturb this impromptu concert I quietly crept back toward the elevator. Piano Man continued his performance, a contemporary piece, something akin to Handel’s Water Music, but with more emotion, more oomph. I sat quietly by the elevator and listened for at least 20 minutes.

Who was this Piano Man? Another ENTJ like me or perhaps an ENFJ, finding balance in their auxiliary function from the extraverted thinking of the day? Or maybe someone with an introverted preference, spending some much needed processing time away from the crowd. Regardless of Type, it was a delightful surprise ending to my day.

Well we’re all in the mood for a melody, and you’ve got us feelin’ alright…


Peer Leader Prep Talk

It was energizing to be back in the office today and begin preparations for the semester. We teach a leadership development course each spring for the students selected as peer mentors in our program for the upcoming year. The course introduces concepts of peer leadership enhanced with student development theory and personal discovery through MBTI and EQ-i assessment. 

We selected a new text for the course after five years, so winter break has been spent defining the chapters and assignments for the syllabus. The new book offers interesting case studies with each chapter to utilize for group discussion assignments. 

In addition to work on the syllabus, I have been rereading Delaney Kirk’s Taking Back the Classroom. It has great ideas for preparing peer mentors for the reality of the classroom. Coincidentally, Dr. Kirk posted 6 Tips For The First Day of Class on her blog today. Here’s a list, but be sure to check out the details.

1. Develop Your Philosophy of Teaching

2. Establish Your Credibility
3. Determine Your Class Culture
4. Be Clear about Your Expectations
5. Use the First Day of Class Wisely
6. Handle Discipline Problems Right Away
How do you develop peer leaders on your campus?